Privacy Policy
Last Updated: [07.07.2026]
1. Introduction
SolRenova Energía ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect your information when you use our website or contact us regarding solar panels, battery storage, EV charging solutions or installer partnerships.
2. Information We Collect
We may collect the following information:
Homeowner Enquiries
Name
Email address
Telephone number
Property location
Property information provided by you
Details relating to renewable energy requirements
Installer Applications
Company name
Contact name
Email address
Telephone number
Website
Service areas
Business information submitted through application forms
Website Usage Information
We may collect technical information such as:
IP address
Browser type
Device information
Pages visited
Website usage statistics
3. How We Use Your Information
We use your information to:
Respond to enquiries
Provide roof assessments and renewable energy guidance
Connect homeowners with trusted installation partners
Process installer partnership applications
Improve our website and services
Communicate with you regarding your enquiry
We only use your information where we have a legitimate business reason or your consent to do so.
4. Sharing Information
We do not sell personal information.
Where appropriate, we may share relevant information with carefully selected installation partners for the purpose of providing quotations, surveys or renewable energy services.
We may also share information where required by law.
5. Data Security
We take reasonable measures to protect personal information from unauthorised access, loss, misuse or disclosure.
However, no method of internet transmission can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
You can control cookie settings through your browser.
9. Third-Party Services
We may use trusted third-party services such as:
Google Workspace
Google Analytics
Website hosting providers
CRM and automation platforms
These providers may process information on our behalf in accordance with their own privacy policies.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
SolRenova Energía
Email: info@solrenova.es
Website: www.solrenova.es
Disclaimer
SolRenova Energía acts as a renewable energy advisory and project coordination service. Installation services are carried out by independent installation partners. SolRenova Energía is not responsible for installation work performed by third-party contractors.